After-Hours Care
Emergencies are accepted anytime our clinic is open.
If you feel you have an emergency with your pet, please call us or come in immediately. If possible, it is best to call before coming in so that a staff member can advise you on your particular emergency.
We have a veterinarian and personnel on duty five days a week who are trained and equipped to handle any urgent care your pet has. Usually, an emergency team consists of at least one veterinarian and several technicians working together to save a pet’s life. Emergencies can be things such as accidental ingestion of rat poison, being hit by a car, and chocolate ingestion. If you ever feel that your pet needs emergency treatment, do not hesitate to call. For after-hours emergencies, our number will direct you to the SmartVet.
For our Clients, we offer 24-hour emergency services through our partnership with SmartVet.
In case of an Emergency Situation please follow the steps below:
During Stoneybrook Animal Hospital Office Hours
(8:30AM – 6:30PM Weekdays | 8:30AM – 2PM Saturday)
- Stay calm & make sure your pet is in no immediate danger.
- Call our clinic and let us know your emergency.
- For after-hour emergencies, you will be given an alternate number to call for one of the on-call veterinarians for the city.
Outside of Stoneybrook Animal Hospital Office Hours
(After 6:30PM Weekdays | 2PM Saturdays | 24 Hours Sundays)
- Stay calm & make sure your pet is in no immediate danger.
- Visit our Emergency Telemedicine Service through the link below.
- Register or Login with SmartVet to self-book an appointment with a Licensed Ontario Veterinarian.
- You can also call SmartVet at (705) 410-6916