Emergencies are accepted anytime our clinic is open. Please call us if you have an emergency.

Please give us call before coming so that a staff member can advise you on your particular emergency. Emergencies can be things such as accidental ingestion of rat poison, being hit by a car, and chocolate ingestion. If you ever feel that your pet needs emergency treatment, do not hesitate to call.


For our Clients, After-hours/24-hour emergency services are available through our partnership with SmartVet.

In case of an Emergency Situation please follow the steps below:

During Stoneybrook Animal Hospital Office Hours 

(8:30AM – 6:30PM Weekdays | 8:30AM – 2PM Saturday)

  1. Stay calm & make sure your pet is in no immediate danger.
  2. Call our clinic and let us know your emergency.
  3. For after-hour emergencies, you will be given an alternate number to call for one of the on-call veterinarians for the city.

Outside of Stoneybrook Animal Hospital Office Hours

(After 6:30PM Weekdays | 2PM Saturdays | 24 Hours Sundays)

  1. Stay calm & make sure your pet is in no immediate danger.
  2. Visit our Emergency Telemedicine Service through the link below.
  3. Register or Login with SmartVet to self-book an appointment with a Licensed Ontario Veterinarian.
  4. You can also call SmartVet at (705) 410-6916